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Contact Details

TELEPHONE SYSTEM

We constantly monitor and gather statistical information of our management and performance to answer your telephone calls.The surgery receives an average of 300 calls a day during opening hours. The calls are handled in the first instance by our auto attendant and directed to the first available receptionist . Most times you will be placed in a queue and waiting time can vary from 3 to up to 15 minutes. Our peak call traffic is usually between 8:30 am-10:am and 3 pm to 4 pm and at these times the waiting period will be longest. Once you are placed in the queue it is important not to press any digits on your phone and simply remain patient until you are connected. There is a direct dial number for making appointments using our automated booking system  0207 610 7066
We are continuing to monitor the system and to look for improvements.

 

Address book Address

Ashville Surgery
Swan House
Parsons Green Lane
London
SW6 4HS

Telephone Numbers Telephone Numbers

Appointments:
0207 371 7171
Out of Hours:
020 8969 0808
Red buildingNHS Hammersmith and Fulham
Please only use this form for comments about the practice and suggestions as to how we can improve our service to you. Medical matters and official complaints cannot be dealt with via this form. If you have a query regarding a medical matter please telephone reception to make an appointment to see the appropriate person.

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