Automated Appointment Booking Online
The facility to book appointments online is now available by using the website: https://systmonline.tpp-uk.com
You will need to register for online facilities with reception to obtain a user name and password for this website.
Patient Participation Group
Join now - the link is on the right hand side of this page.
Out of Hours
If you are registered with our practice as an NHS patient and need medical advice urgently at night, the weekend, bank holidays or at any time we are closed, telephone either NHS Direct on 0845 4647 or our out of hours service on 020 8969 0808.
Parsons Green Walk in Centre
A nurse run service open Monday to Friday 8am - 8pm for full walk-in services, Bank Holidays 9am - 5pm, Weekend mornings 9am - 1:30pm for a limited service.
5-7 Parsons Green, Fulham SW6 4UL -
020 8846 6758
All Night Pharmacy
Zafash Pharmacy is open 24 hours a day, 365 days a year.
233-235 Old Brompton Road, London SW5 0EA
020 7373 2798
PALS (Patient Advisory and Liason Service)
NHS Hammersmith and Fulham's PALS team can provide information about other health services in the borough and general advice about your rights and entitlement to NHS treatment.
The PALS phone line is open Monday to Friday 9am to 5pm on 0800 389 9092 or you can e-mail firstname.lastname@example.org
Complaints and Compliments
We value our patients' feedback, good and bad. We hope you will always be satisfied with the care and support we provide; but if you are not please let us know. Call or write to our Practice Manager and we will do our best to resolve your concerns.
There is also a formal NHS complaints process. To find out more about this contact NHS Hammersmith and Fulham's team on 020 8753 5299 or e-mail Complaintsteam@hf-pct.nhs.uk
Automated Appointment Booking by Telephone
You can book an appointment, or amend or cancel an existing appointment, by dialling the surgery on 020 7371 7171 and selecting option 1 or by dialling 020 7610 7066.
Cancelling your Appointment
If you are unable to attend an appointment with one of the doctors or nurses, please telephone or use the link at the bottom of this page to cancel your appointment.
We have a Self Check-in Terminal in Reception. Please use this whenever possible to check yourself in for your appointment. Always ensure that you have checked in at reception upon your arrival. Our team will only know to call you if they can see from our computer system that you have arrived.