Welcome to Ashville Surgery Online - please follow the "Survey Report" link under "Further Information" on the right hand side of this page to see the results of our Autumn Patient Survey.

This surgery website is used to present all our patients with up to date news and information about our practice. We will keep it current with any developments or other details that we feel are relevant to you.

As well as a source of information about our practice, the staff and the services we provide, we hope you will use this website as a useful resource for other health-related information.

Please have a look around and do send us some feedback if you like. We can use your ideas to improve our online services and further develop the content of this site.

Further NHS health information is available from NHS Hammersmith and Fulham - 4th Floor, Hammersmith Town Hall Extension, King Street, Hammersmith, London W6 9JU - 020 8748 3020 - www.hf.nhs.uk

Local Private Physiotherapy Service - Beyond Health

Beyond health is a private collaborative of expert health professionals. Whether you are looking for an Osteopath, a Physiotherapist, Personal Training or a Massage therapist we have all the bases covered to get you back on track. Go and meet the team; they will assess your problem and create a bespoke treatment programme for you. Click here for an information video:

http://www.youtube.com/user/Beyondhealth110?blend=2&ob=5

(Site updated 11/05/2012)

Noticeboard

Patient Participation Group

Join now - the link is on the right hand side of this page.

Out of Hours

If you are registered with our practice as an NHS patient and need medical advice urgently at night, the weekend, bank holidays or at any time we are closed, telephone either NHS Direct on 0845 4647 or our out of hours service on 020 8969 0808.

Parsons Green Walk in Centre

A nurse run service open Monday to Friday 8am - 8pm for full walk-in services, Bank Holidays 9am - 5pm, Weekend mornings 9am - 1:30pm for a limited service.

5-7 Parsons Green, Fulham SW6 4UL -

020 8846 6758

All Night Pharmacy

Zafash Pharmacy is open 24 hours a day, 365 days a year.

233-235 Old Brompton Road, London SW5 0EA

020 7373 2798

PALS (Patient Advisory and Liason Service)

NHS Hammersmith and Fulham's PALS team can provide information about other health services in the borough and general advice about your rights and entitlement to NHS treatment.

The PALS phone line is open Monday to Friday 9am to 5pm on 0800 389 9092 or you can e-mail pals@hf-pct.nhs.uk

Complaints and Compliments

We value our patients' feedback, good and bad. We hope you will always be satisfied with the care and support we provide; but if you are not please let us know. Call or write to our Practice Manager and we will do our best to resolve your concerns.

There is also a formal NHS complaints process. To find out more about this contact NHS Hammersmith and Fulham's team on 020 8753 5299 or e-mail Complaintsteam@hf-pct.nhs.uk

Automated Appointment Booking by Telephone

You can book an appointment, or amend or cancel an existing appointment, by dialling the surgery on 020 7371 7171 and selecting option 1 or by dialling 020 7610 7066.

Cancelling your Appointment

If you are unable to attend an appointment with one of the doctors or nurses, please telephone or use the link at the bottom of this page to cancel your appointment.

Self Check-In

We have a Self Check-in Terminal in Reception. Please use this whenever possible to check yourself in for your appointment. Always ensure that you have checked in at reception upon your arrival. Our team will only know to call you if they can see from our computer system that you have arrived.